Privacy Policy
Effective Date: May, 2026
Last Updated: May, 2026
Introduction
Introduction
Ken-Cherish Enterprises ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kencherishfoods.com or make purchases from us. Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We collect information that identifies you personally, including your name, email address, phone number, delivery address, payment information (processed securely via Paystack), and company name for wholesale customers.
Order Information
We collect details about products purchased, order history, delivery preferences, and communication preferences.
Technical Information
We automatically collect information such as IP address, browser type, device information, pages visited, time spent on pages, and referring website.
Communication Data
We keep records of email correspondence, WhatsApp messages, phone call records, and customer service interactions.
How We Collect Information
Directly From You
We collect information when you create an account, place an order, contact customer service, subscribe to newsletters, or fill out forms on our website.
Automatically
We collect information automatically through cookies and similar technologies, website analytics, and server logs.
From Third Parties
We receive information from payment processors (Paystack), delivery partners, and social media platforms if you interact with us there.
How We Use Your Information
Order Processing
We use your information to process and fulfill your orders, send confirmations, arrange delivery, and handle returns or refunds.
Communication
We use your information to respond to inquiries, provide support, send order updates, and send promotional offers where you have given consent.
Business Operations
We use your information to improve our services, analyze website usage, prevent fraud, and meet legal obligations
Marketing (Optional)
With your consent, we may send promotional emails, personalize your experience, and inform you of new products. You can opt out at any time.
How We Share Your Information
Service Providers
Payment processors (Paystack), delivery partners, web hosting services, and email providers to support our operations.
Legal Requirements
We may disclose information if required by law, court order, or government request.
Business Transfers
If Ken-Cherish is sold or merged, your information may be transferred to the new owner.
With Your Consent
We may share information for other purposes when you give clear permission.
Data Security
Security Measures
We use appropriate measures such as SSL encryption, secure payment processing, limited staff access, and regular checks to protect your data.
Payment Security
We do not store your card details. All payments are handled securely through Paystack.
Limitations
While we take steps to protect your data, no system is fully secure, and we cannot guarantee complete protection.
Your Privacy Rights
Your Privacy Rights
You have the right to request access, correction, or deletion of your personal data, and to opt out of marketing messages. You may also request your data in a portable format.
To make any request, contact us:
Email: Kencherishfoods@gmail.com
Phone: +234 817 058 5464
Cookies and Tracking
What Are Cookies
Cookies are small text files stored on your device when you visit our website.
How We Use Cookies
We use essential cookies for site function, analytics cookies to understand usage, and marketing cookies where you have given consent.
Managing Cookies
You can control cookies through your browser settings, though disabling them may affect how the site works.
Third-Party Cookies
We may use tools like Google Analytics that place their own cookies.
Data Retention
Data Retention
We keep your data for as long as needed. Order data may be kept for up to 7 years for business and tax records. Account data is kept until you request deletion. Marketing data is kept until you opt out, and analytics data is kept for a limited period.
Others
Data Retention
We keep your data for as long as needed. Order data may be kept for up to 7 years for business and tax records. Account data is kept until you request deletion. Marketing data is kept until you opt out, and analytics data is kept for a limited period.
Children’s Privacy
Our website is not intended for users under 18. We do not knowingly collect data from children. If this happens, please contact us so we can remove it.
Third-Party Websites
Our website may link to third-party sites. We are not responsible for how they handle your data. Please review their policies separately.
International Data Transfers
Your data is mainly processed in Nigeria. Some services we use may store data outside Nigeria, and we ensure proper safeguards are in place.
Changes to This Policy
We may update this policy when needed. Updates will be posted on this page with a new date. Continued use of the website means you accept the changes.
Contact Us About Privacy
If you have questions about this policy or your data:
Ken-Cherish Enterprises
11 Akinwunmi Street, Egbe, Lagos, Nigeria
Email: Kencherishfoods@gmail.com
Phone: +234 817 058 5464
Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM
Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR).
By using our website and services, you agree to this policy.
Last Updated: 2026